Stop selling and start helping
You may already know that I’m a big fan of Alex Goldfayn. Our approach to prospects and clients is similar – rooted in a foundation of service to them. Everything changes once a salesperson (or company writ large) adopts this philosophy… Proactive calls become more comfortable; the client experience a willing, caring partner that is…
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For years, my friend Richard Jacroux and I have been discussing the importance of culture fit relative to performance in organizational theory. We have each had to re-shape teams many times and several times have run into the issue of a high performer that causes friction with the rest of the team. In other words,…
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